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Elementary engages third-party service providers to deliver Elementary Cloud. A Subprocessor is a third-party that processes Customer Data or Personal Information on Elementary’s behalf, in the framework of our engagement with the customer. Prior to engaging such sub-processors, Elementary evaluates their data protection and security measures, and ensures a data protection agreement is in place per applicable data protection laws. This page distinguishes between two types of data:
  • Customer Data is the data Elementary processes on the customer’s behalf under our Data Processing Agreement, such as metadata, test results, and query results from the customer’s connected data environment.
  • Personal Information is identifying information about the customer’s personnel, such as names and email addresses, that Elementary processes to provide and support the service.

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Subprocessors that process Customer Data

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Infrastructure and Development Subprocessors

These are subprocessors who have access to Elementary production systems and data by virtue of the services they provide. Customer Data is not processed by the sub-processors listed below as part of the on-going service.

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Platform Sub-processors

These providers process Elementary’s Platform data, which may include Personal Information such as customers email addresses and names. Customer Data is not processed by the sub-processors listed below.

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Updates to this list

We update this page when we add or replace subprocessors. For questions about our subprocessors or our Data Processing Agreement, contact [email protected].