Elementary’s Linear integration enables creating Linear tickets from incidents.

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How to connect Linear

  1. Go to the Environments page on the sidebar.
  2. Select an environment and click connect on the Connect ticketing system card, and select Linear.
  3. Authorize the Elementary app for your workspace. This step may require a workspace admin approval.
  4. Select a default team for new tickets
  5. Click Save to finish the setup

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Creating Linear ticket from incidents

When an incident is created, you can create a Linear ticket from the incident page by simply clicking on “Create Linear Ticket”. The ticket will automatically be created in Linear, in the team you chose upon connecting Linear. After the ticket is created you can see the Linear ticket link in the incident page. The ticket will also contain a link to the incident in Elementary.
Note: Elementary will not update the ticket in Linear when the incident is resolved or changed in any way