Elementary’s ServiceNow integration enables creating ServiceNow incidents from incidents.
System OAuth
-> Application Registry
pageNew
-> Create an OAuth API endpoint for external clients
Elementary
(Reccomended)https://prod.nango.elementary-data.com/oauth/callback
https://cdn.prod.website-files.com/65ec9eebc532cfda4df5fcd7/6781525ba8657fba8fa35446_Vector.svg
(Optional)Client ID
and Client Secret
System Definitions
-> Table
Incident
tableColumns
, click New
URL
Elementary Link
u_elementary_incident_url
Submit
Environments
page on the sidebar.Connect ticketing system
card, and select ServiceNow
.https://my-company.service-now.com
, the subdomain is my-company
)Connect
Save
When an incident is created, you can create a ServiceNow incident from the incident page by simply clicking on “Create ticket”. The incident will automatically be created in ServiceNow, in the group you chose upon connecting ServiceNow.
After the ticket is created you can see the ServiceNow incident link in the incident page. The incident will also contain a link to the incident in Elementary.
Elementary’s ServiceNow integration enables creating ServiceNow incidents from incidents.
System OAuth
-> Application Registry
pageNew
-> Create an OAuth API endpoint for external clients
Elementary
(Reccomended)https://prod.nango.elementary-data.com/oauth/callback
https://cdn.prod.website-files.com/65ec9eebc532cfda4df5fcd7/6781525ba8657fba8fa35446_Vector.svg
(Optional)Client ID
and Client Secret
System Definitions
-> Table
Incident
tableColumns
, click New
URL
Elementary Link
u_elementary_incident_url
Submit
Environments
page on the sidebar.Connect ticketing system
card, and select ServiceNow
.https://my-company.service-now.com
, the subdomain is my-company
)Connect
Save
When an incident is created, you can create a ServiceNow incident from the incident page by simply clicking on “Create ticket”. The incident will automatically be created in ServiceNow, in the group you chose upon connecting ServiceNow.
After the ticket is created you can see the ServiceNow incident link in the incident page. The incident will also contain a link to the incident in Elementary.